Shipping policy

Shipping Policy

Gazelle by Roma Abbas

At Gazelle by Roma Abbas, we aim to ensure your order reaches you safely and on time, whether you are in Pakistan or anywhere across the globe.

Domestic (Pakistan) Shipping

All local orders are shipped via Postex.

Delivery timelines vary depending on the style of the outfit.

Most orders are delivered within 2–3 weeks from the date of order confirmation.

If the article is ready to ship, it can be dispatched and delivered within 1 week.

Once shipped, you will receive a tracking number via SMS or email.

International Shipping

International orders are shipped through DHL Express.

Delivery timelines vary depending on the nature of the outfit:

Semi-formals: Delivered within 2–3 weeks

Formals: Delivered within 3–4 weeks

Ready-to-ship articles: Dispatched and delivered within 1 week

Tracking details will be shared via email once your order is shipped.

Any customs duties, taxes, or import charges applicable in the destination country are the customer’s responsibility.

Important Notes

Delivery timelines may vary from article to article depending on production and customization requirements.

Please ensure that your shipping address and contact details are accurate at checkout. We are not responsible for delays caused by courier companies, weather conditions, or customs clearance.

If a shipment is returned due to incorrect address or failed delivery attempts, re-shipping charges may apply.

Contact Us

For any shipping-related questions, please reach out to us at:

📱 +92 324 7101268